Customer Service is King in a Post-COVID World – Coaching Success
Customer service is king, especially in a post-COVID world. If you want to run a successful business, have great customer service and you will stand out.
This podcast is brought to you by TurnKey Coach. Enhance your coaching effectiveness and efficiency with TurnKey Coach. You can learn more by going HERE.
Check out Coaching 101 – the new Academy course designed to cover the basics of coaching. It’s leaner and tighter than our other offerings (and cheaper).
Check out the Barbell Logic podcast landing page.
SHOW NOTES
Customer Service is King in a Post-COVID World
Customer service standards have fallen since 2020 and COVID-19.
You notice it at nice restaurants and hotels, at airlines and in public bathrooms.
Employees seem bothered to help customers. Companies don’t answer phone calls or respond to texts or emails.
The expectation to tip has spread to everything, with a reduced level of service and an increased rate of tipping.
You buy a cup of coffee, fill it up yourself, and clean up after yourself, and when you pay and the employee flips the tablet around, you see recommended tips for 20, 25, or 30%.
Workers should get paid good wages. You should tip well for employees whose wages rely on tips. But what has happened to customer service?
Customer Service is King for Your Business’ Success
If you’re a customer, this has seemingly nothing but downside. Have lower expectations and reward businesses that provide good customer service.
You see, though, the opportunity for existing or potential business owners. Have good customer service!
If you take care of your customers, you will tower above other companies. In a post-COVID world, where customer service standards have plummeted, good customer service will set you apart and lead to your business’ success.
Control what you can in this economy and this world, and have great customer service.
SPECIAL OFFERS
Partner offers:
Use discount code LOGIC to save 10% off microplates, dumbbell microplates, and more at Microgainz
Use discount code LOGIC to save $10 off belts and more at Dominion Strength
OTHER NEWS
Coaching 101 is HERE!
If you’re thinking about taking your first steps into coaching as a side hustle, or even a career change, Coaching 101 will quickly provide you with the knowledge and confidence you need to start coaching others now.
- 100% online and video-based
- Learn at your own pace and on your schedule
- Lifetime access to the content
- Join an exclusive community of barbell enthusiasts
More Content
-
Are More Sets Better? Evidence Review
Are more sets better? We dive into a new study and an associated article and headline. Check out the...
-
Enjoy the Pursuit Not the Outcome
Enjoy the pursuit not the outcome. We are refine by the pursuit, by the difficult process, not the outcome...
-
The Gospel of Hard
Learn about the good news - the gospel of hard. Hard things done intelligently and consistently create good results....
-
Uniquely Hard Efforts for Uniquely Successful Outcomes
You have to undergo uniquely hard efforts for uniquely successful outcomes. Expect (and demand) nothing less from yourself. This...
-
How Can I Look Like Jake Gyllenhaal?
How can I look like Jake Gyllenhaal? If you've asked yourself or your coach this, we discuss what this...
-
Applying MED to Coaching Beyond Programming
We discuss applying MED to coaching beyond programming. MED principles underlie an effective, successful approach to online coaching. This...
